Is your web site helping you run your business processes more effectively? Is your web site more than just brochureware? Do you want it to be more than just text and pictures on a virtual billboard that you hope someone notices? Would you like to use the web to service customers better? Would you like your site to become a business productivity tool? Click here for an overview of how.
Start maximizing your use of the Internet's business process automation capabilities.
We build online staff and customer service applications that improve your productivity by increasing the number of self service options your customers and staff have access to. If you’re still using paper, fax and phone as your primary forms of interaction and communication, we will facilitate the development of online business applications that balance business needs, creativity and IT, providing options analysis in regards to automating tasks that you do manually today. We manage the messy process that bringing business processes and technology together is. We aid in your Business Process Review providing alternatives for what you do now versus how you could revamp and improve using technology. From concept to completion, we provide complete project management - managing resources, time, budget and workflow.
At the core of our solutions, is iFactum – a web application management architecture that allows us to rapidly and cost effective develop applications, customized for a businesses unique requirements. We provide businesses in need with flexible, scalable software solutions across a wide range of operating systems including IBM, Windows, Linux, Java and Sun.
We can demonstrate how you can directly improve your ability to service your customers faster, more accurately and more cheaply. Applications can be managed by one of your own staff members, with no major training requirements.
Knowledge Systems and iFactum - Helping companies convert their web site from a brochureware billboard to a tool for automating, processing and visually enhancing the exchange of business information between clients and staff.